Complaints

Name: Mr Brad Wood
Phone: (07) 3311 1599
Email: brad.wood@astutefinancial.com.au


K Donato Financial Services Pty Ltd is an authorised credit representative 385891 of Astute Financial Management Pty Ltd Australian Credit Licence holder 364253

Complaints
• Complaints Officer: General Manager
• Deputy Complaints Officer: Compliance Manager
• Phone: (07) 3311 1599
• Fax:(07) 3311 1598
• E-Mail:compliance@astutefinancial.com.au

A copy of our internal dispute resolution policy is available on request.
If you are still unable to have your complaint resolved, then you should contact the External Dispute Resolution Scheme detailed below. The scheme will be impartial, independent and free for disputants.

• Credit Ombudsman Service Limited
• Phone: 1800 138 422
• Fax: (02) 9273 8440
• E-Mail: info@cosl.com.au
• Web: www.cosl.com.au